Delete your account

You can delete your Cleo HQ account yourself at any time, from the website or from the Cleo Pocket app. It takes effect straight away, deletes the apps Cleo runs for you, and can't be undone.

On the website

Sign in at cleohq.com.
Open Settings, then the Data tab.
Choose Delete my account, check the list of apps that will be deleted, tick I understand and confirm.

In the Cleo Pocket app

Open the app and tap the Settings (gear) button at the top.
Tap Delete account at the bottom, check the list of apps that will be deleted, tick I understand and confirm.

Your apps are deleted too

Deleting your account takes every app Cleo runs for you offline and deletes it: its website, its database — including your users' data — and the copy of its code Cleo keeps for you. Before anything happens you see the list of apps that will be deleted, and you must tick I understand to continue. If any app can't be deleted, your account is kept and you are told which one, so nothing is left half-removed.

What else is deleted

Your sign-in, so you are signed out everywhere.
Your profile, ideas, projects, conversations with Cleo's team, outputs, notification settings and phone push registrations.
Support messages you sent us.
Any subscription is cancelled first. If it can't be cancelled, your account is not deleted, so you are never charged for an account that no longer exists — try again or contact us.
If you own a team, the team is closed and its members are removed from it; their own accounts stay.

What is not deleted

Things in your own accounts are yours, so Cleo never deletes them. The confirmation screen lists them for you:

Code repositories in your own GitHub account, and apps deployed to your own Vercel or Supabase account.
Apps you imported into Cleo from your own repository — only Cleo's own preview of them is deleted.
Anything you published to the App Store or Google Play, which stays in your store account.
Payment records our payment provider (Stripe) must keep by law.